Privacy Policy

Who we are

Our website address is https://fastcambio.es. Fast Cambio is a workshop specialised in oil changes and preventive car maintenance, located in Málaga (Spain), where we serve customers without an appointment.

Data controller

Owner: FAST CAMBIO FRANCHISE SL
Tax ID (NIF/CIF): B88652185
Address: Calle Ceramistas, 13, 29006 – Málaga (Spain)
Email: admin@fastcambio.es
Trademark registered in the European Union.

Fast Cambio is committed to processing your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

What data we collect and why

We only collect the data needed to serve you:

• Contact forms and quote requests: name, phone, email and, where applicable, vehicle details (make, model, plate), to answer your enquiry and provide the requested service.
• Phone, WhatsApp or social media messages: the contact details you give us, solely to handle your request.
• Website browsing: technical data (such as IP address and browser data) and, if you accept them, analytics cookies, to run the site and measure its use.

Legal basis: performance of the service you request (Art. 6.1.b GDPR), your consent (Art. 6.1.a GDPR) and our legitimate interest in website security (Art. 6.1.f GDPR). We will not use your data to send you advertising without your express consent, and we will never sell your data to third parties.

Cookies

This site may use necessary technical cookies and, with your consent, analytics and third-party cookies. You can accept, reject or configure them from the cookie notice. See our Cookie Policy for details.

Embedded content from other websites

Pages on this site may include embedded content (e.g. YouTube videos, Instagram or TikTok posts, maps, images). Embedded content behaves exactly as if you had visited the other website, which may collect data about you and use its own cookies and tracking.

Who we share your data with

We do not share your personal data with third parties except where legally required. To run the website we use service providers (such as web hosting) who act as data processors and only process data on our instructions.

How long we keep your data

Data provided through contact forms, WhatsApp or quote requests is kept for as long as necessary to handle your request and, where applicable, for the legal periods that apply (e.g. tax or service-warranty obligations).

Your rights

Under the GDPR and LOPDGDD, you have the right to access, rectification, erasure ("right to be forgotten"), objection, restriction, portability, and to withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise your rights, email us at admin@fastcambio.es, stating the right you wish to exercise and attaching proof of identity. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.

Where your data is sent

Our service providers operate mainly within the European Economic Area. Any international data transfer would be covered by the safeguards provided by the GDPR (such as standard contractual clauses).

Changes to this policy

We may update this Privacy Policy to reflect legal or service changes. The current version is always published on this page, with its update date.